Your privacy matters to jitacc. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your own information.
Six core commitments that underpin jitacc's approach to data privacy — summarised here for clarity before the full policy text below.
All data transmitted between your device and jitacc servers is protected by 256-bit SSL/TLS encryption. Sensitive fields such as passwords are stored using one-way cryptographic hashing and are never held in plain text — not even by jitacc staff.
jitacc gives you direct control over your personal data. You may request access to the data we hold about you, ask for corrections, request deletion of your account, or object to specific processing activities — all via a single email to our support team.
jitacc does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data shared with partners — such as payment processors or identity verification providers — is strictly limited to what is necessary for the service being delivered.
Every piece of data jitacc collects has a specific, documented purpose. We do not retain data beyond the period necessary to fulfil that purpose. Once your account is closed and any legal retention obligations have been met, your personal data is securely deleted or anonymised.
jitacc uses cookies strictly for platform functionality, session management, and fraud prevention. We do not deploy third-party advertising or behavioural tracking cookies. The full list of cookies in use is documented in the Cookies section of this policy.
Identity documents collected as part of the KYC verification process — including national ID cards and passports — are handled by a certified identity verification partner. Documents are stored in encrypted form, accessed only by authorised personnel, and retained only as long as required by applicable regulations.
Important Notice: By registering an account or continuing to use the jitacc platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the jitacc platform and contact us to request account closure.
jitacc is an online casino and sports betting platform accessible at https://jitacc.app, serving players across Bangladesh. For the purposes of this Privacy Policy, jitacc acts as the data controller — meaning we determine the purposes and means by which your personal data is processed.
When this policy refers to "jitacc", "we", "us", or "our", it refers to the jitacc platform and its operating entity. When it refers to "you" or "your", it means any individual who accesses, browses, registers on, or otherwise interacts with the jitacc platform.
If you have questions about how we handle your personal data, you can reach our dedicated privacy support channel at any time. Contact details are provided in Section 15 of this policy.
This Privacy Policy applies to all personal data processed by jitacc in connection with the operation of the Platform, including data collected when you:
This policy does not apply to third-party websites or services that may be referenced on our Platform. jitacc is not responsible for the privacy practices of any third party, and we encourage you to review their privacy policies independently.
jitacc collects personal data across the following categories. We collect only what is necessary for the stated purpose and do not seek to gather data beyond what is proportionate to the services we provide.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, NID / passport number | Age verification, KYC compliance, fraud prevention |
| Contact Data | Email address, mobile number (Bangladesh registered) | Account communications, OTP delivery, support |
| Financial Data | bKash / Nagad / Rocket wallet reference, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Location Data | Residential address (district, city — e.g., Dhaka, Chittagong, Sylhet) | Account registration, eligibility verification |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration | Service improvement, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
| Document Data | Scanned copies of NID, passport, utility bills (KYC documents) | Identity verification, regulatory compliance |
jitacc does not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data, except where an identity document incidentally includes such information as part of a government-issued form.
The majority of personal data jitacc holds about you is provided directly by you during registration, account verification, deposit and withdrawal requests, or when you contact our support team. This includes your name, contact details, payment information, and any documents submitted for KYC purposes.
When you use the jitacc Platform, certain technical data is collected automatically by our servers. This includes your IP address, device identifiers, browser type and version, operating system, referring URL, and the timestamps of your sessions. This data is used primarily for security monitoring and fraud detection.
jitacc may receive data about you from the following third-party sources:
jitacc uses cookies and similar local storage technologies to maintain your session, remember your preferences, and detect suspicious activity. Full details are provided in Section 8 of this policy.
jitacc processes your personal data on the following legal bases:
jitacc uses the personal data it collects for the following purposes:
Responsible Gaming Monitoring: jitacc uses usage data and betting patterns to power its responsible gaming tools. If our systems detect patterns consistent with problem gambling behaviour — such as rapid consecutive losses, significant increases in deposit frequency, or extended unbroken sessions — we may proactively contact you with information about available support tools. This processing is carried out in your interest and is a core part of the jitacc responsible gaming programme.
jitacc does not sell or rent your personal data to any third party. We share data only in the following limited circumstances, and only to the extent necessary for the relevant purpose:
To process your deposits and withdrawals, jitacc shares relevant transaction data with mobile financial service providers (bKash, Nagad, Rocket, Upay) and partner banks (including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank). These partners process your data under their own privacy policies and are contractually required to handle it securely.
KYC documents and identity data are processed by a certified third-party identity verification provider. This provider is bound by strict data processing agreements and is permitted to use your data solely for the purpose of completing the verification check requested by jitacc.
When you play live casino games or slots from providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, or Spribe, a session token and minimal technical data (such as your player ID and wager amount) may be transmitted to the relevant provider's platform to facilitate the game. These providers do not receive your full personal profile.
jitacc may disclose personal data to governmental, regulatory, or law enforcement authorities where required to do so by law, court order, or where disclosure is necessary to protect the safety of any individual or to prevent serious harm.
In the event of a merger, acquisition, or sale of all or part of jitacc's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change in privacy practices via your registered email address.
jitacc uses cookies and similar local storage technologies to operate the Platform effectively. The following types of cookies are in use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, preserve cart/bet slip state, CSRF protection tokens | Session (deleted on browser close) |
| Functional | Remember your display preferences, language setting, and responsible gaming choices | Up to 12 months |
| Security | Device fingerprinting for fraud detection; bot and automated-access prevention | Up to 30 days |
| Analytics | Aggregate, anonymised data on page performance and navigation flow to improve the Platform | Up to 12 months |
jitacc does not use third-party advertising cookies or cross-site behavioural tracking technologies. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent login functionality.
jitacc retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention guidelines apply:
Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised such that it can no longer be associated with any individual.
jitacc maintains a comprehensive information security programme designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While jitacc takes every reasonable precaution to safeguard your data, no method of electronic transmission or storage is completely immune to risk. In the unlikely event of a data breach affecting your personal data, jitacc will notify you and relevant authorities in accordance with applicable legal requirements.
As a jitacc player, you have the following rights in relation to your personal data. All requests should be submitted to [email protected] with your account username and a description of your request. jitacc will respond within 14 calendar days.
Request a copy of all personal data jitacc holds about you, including the categories, sources, and purposes of processing.
Request correction of any inaccurate or incomplete personal data associated with your account.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Request that we limit the processing of your data while a complaint or accuracy query is being resolved.
Receive a structured, machine-readable copy of the data you provided to jitacc and transmit it to another controller.
Object to processing of your data carried out on the basis of legitimate interests, including direct marketing.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal. jitacc will not discriminate against you for exercising any of the rights listed above.
The jitacc platform is strictly intended for adults aged 18 years and above. jitacc does not knowingly collect personal data from any person under the age of 18. Age verification is carried out during the registration process and as part of the KYC procedure prior to the first withdrawal.
If jitacc becomes aware that personal data has been collected from a person under 18, all data associated with that individual will be permanently deleted and the relevant account closed immediately. Any funds deposited by an underage user will be handled in accordance with applicable law. If you believe that a minor has accessed or registered on the jitacc Platform, please notify us immediately at [email protected].
jitacc's primary infrastructure and data storage is designed to serve its Bangladesh player base. In certain circumstances — for example, when using globally distributed cloud infrastructure or third-party service providers such as identity verification and game software companies — your personal data may be processed in or transferred to servers located outside Bangladesh.
Where such transfers occur, jitacc ensures that adequate safeguards are in place, including contractual data processing agreements that require recipient parties to handle your data to a standard equivalent to that applied by jitacc. jitacc does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards.
jitacc may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or service offerings. The updated policy will be posted on this page with a revised effective date. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify you via your registered email address at least 7 days before the changes take effect.
Your continued use of the jitacc Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept the revised policy, you must discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.
This Privacy Policy was last reviewed and updated on 1 January 2026. The version on this page supersedes all prior versions.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jitacc, please contact our support team through the following channels:
jitacc aims to acknowledge all privacy-related requests within 48 hours and to provide a full substantive response within 14 calendar days. For complex requests — such as a full subject access request involving large volumes of data — the response period may be extended by a further 14 days, in which case we will notify you of the extension and the reason for it.
Your data is protected, your privacy is respected, and your gaming experience is backed by fair play certification. Explore our games, check the FAQ, or log in to your account today. 18+ only.